Improve Form Completion with AI Analyze

AI Analyze reviews anonymous visitor activity on a published form and points out where people leave, skip fields, or spend too much time. Use the report to decide what to improve first instead of relying only on guesswork.

Before you start

• Install HelpGent Pro, activate its license, and connect HelpGent AI.
• Use a published form that visitors can access.
• Collect at least 10 measured starts in a date range shorter than 90 days.

Review the form activity

1. Open the form’s AI Analyze area from the HelpGent dashboard or the form performance view.
2. Select the date range you want to study and load the available metrics.
3. Review completion rate, step exits, skipped fields, time on step, video watch activity, partial sessions, and CTA clicks.
4. Select Run AI Analyze.
5. Review the estimated charge, then select Confirm and run when the report and credit use are acceptable.

Apply a recommendation

1. Read the analysis report and the recommended improvements.
2. Select the recommendation you want to test.
3. Choose Apply to draft when you want HelpGent to prepare the change in an unpublished draft.
4. Select Review in builder and check the form before publishing it.
5. Publish the revised form only after testing the visitor flow. Use Undo if you need to restore the latest unchanged AI Analyze draft fix.

Verify the result

• The report is tied to the intended published form and date range.
• The main issue is supported by the measured activity shown in the report.
• Any AI-applied change remains a draft until you review and publish it yourself.

Note: AI Analyze measures new anonymous activity only after visitors allow the required measurement. Historical responses do not contain step behavior, so they cannot replace measured starts. The report may also refer to an older form version; run a new analysis before applying changes after editing the form.

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