Install and Activate HelpGent

Install and activate HelpGent to add conversational forms, recorded responses, and the HelpGent dashboard to your WordPress site.

Before you start

• WordPress 6.0 or later.
• PHP 7.4 or later.
• Administrator access to WordPress.
• The HelpGent plugin ZIP file.

Install and activate HelpGent

1. In your WordPress admin area, go to Plugins → Add New Plugin.
2. Select Upload Plugin.
3. Choose the HelpGent ZIP file and select Install Now.
4. When WordPress finishes installing the plugin, select Activate Plugin.

What happens after activation?

Activation prepares the database and media structures that HelpGent needs. It also creates a published Dashboard page when one is not already configured, so visitors have a place to view their conversations.

Verify the installation

1. Confirm that HelpGent appears in the WordPress admin menu.
2. Go to HelpGent → Dashboard.
3. Confirm that the dashboard loads and that All Forms is available.

Next, follow Install HelpGent Pro or complete the first-time setup.