Review Pro

First-Use Product Feedback

A lightweight check-in after someone tries the product for the first time.

Preview of the First-Use Product Feedback template
Interactive preview

See the conversation in action

A ready-to-use HelpGent template for Product Feedback — First-Use Friction Check. A lightweight check-in after someone tries the product for the first time. Customize its questions, branding, and follow-up to fit your workflow.

Template details

What’s included

  • Welcome screen
  • Single select
  • Open-ended question
  • End screen
  • Text response
  • Video response
  • Voice response

Built to launch quickly

Start with a proven conversation flow, then adjust the copy, media, logic, and branding for your use case.

  • 5 conversational screens ready to customize.
  • Collect responses using Text response, Video response, and Voice response.
  • About 1 minute.
  • Available with HelpGent Pro.

Can’t find the right template?

Describe what you need and HelpGent AI can draft the questions, answer types, and flow for you.